I am trying to add a customization but the plus button is grayed out. I have the Administrator role and access rights to this screen show Administrator has Delete rights, which I believe is the highest level of rights. Does anybody know why this is grayed out?
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Hi
Do you have the Customizer Role? Check your user roles.
Hi Kandy!!
Yes, I do have that role as well as Administrator.
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Hi Kandy!!
Yes, I do have that role as well as Administrator.
Do you have delete on that role as well?
Yep! Here are the access rights for that screen.
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When you look at the user, what do you see for customization and customization projects?
FYI - the issue was that I had the Acumatica Support role, which has some different rules. My Administrator rights didn’t supersede the support role rights. Once I removed the Acumatica Support role from my profile I could add new customization projects.
+16
FYI - the issue was that I had the Acumatica Support role, which has some different rules. My Administrator rights didn’t supersede the support role rights. Once I removed the Acumatica Support role from my profile I could add new customization projects.
Glad you got it figured out
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