Skip to main content
Question

Side Panel GI in Sales Order Customization

  • April 8, 2026
  • 4 replies
  • 21 views

Forum|alt.badge.img

I have created a generic inquiry that shows customer history.  The GI is from the GL Tran table and I have included an image below of the tables involved in the GI.  The GI works when installed into the side panel of another GI

I have tried two different ways to install it into the customization project for our Sales Orders.  One time as a Navigation Search Records so that it would come up as a choice under the three dot elipse, and one time as a Navigation Side Panel.   I have published the customization and recieved messages saying it was sucessfull.  I did not however choose to publish all customizations and dont know if that is a required step.  However, you will see in the screen below the status of my actions is new whilc previously published ones are inherited.

 


 

 Any thoughts would be appreciated.

4 replies

darylbowman
Captain II
Forum|alt.badge.img+16

I don’t think you really stated your problem. If they haven’t showed up on the screen, try ‘Restart Application’ from the ‘Apply Updates’ screen.

 

the status of my actions is new whilc previously published ones are inherited.

This is normal. It just means you added them through the workflow editor config instead of via a code workflow.


Forum|alt.badge.img

My restart updates screen is blank.  Am I running any risk by clicking apply updates?  Could it affect other customizations?  

 


darylbowman
Captain II
Forum|alt.badge.img+16

You want to click ‘Restart Application’, which incidentally has nothing to do with updates. But it will take down your site for a minute or two, so obviously make sure no one is using it or at least not your boss 😁


Forum|alt.badge.img

Thanks Daryl, I will try it tonight