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Can Azure AD allow two domains to login via AD?

J
Freshman II

If a company has two domains, meaning their email addresses can end in @ABC.com and @XYZ.com, and they use Azure AD, can both domains be allowed to login to Acumatica via AD?

Currently, the users with emails ABC.com are successfully logging in via AD, but not the XYZ.com users. The error they get is “Error: Login failed” beside the AD login in icon.
(I can login as the XYZ.com users from the Users screen and can see the screens to which they have access, so I know the Acumatica access side is OK.)

I read the in the S200 course guide that the web.config file has to be configured for AD access, and the specific domain name is a part of that, which is what leads me to believe that either the second domain hasn’t been added to that file, or that only one domain can be allowed in via AD.  Or maybe I’m misunderstanding that altogether.

Thank you!

Best answer by Irina

Hello @jjones ,

I assume this should be done on the Azure side first as described here https://docs.microsoft.com/en-us/azure/active-directory/hybrid/how-to-connect-install-multiple-domains

and then corresponding changes should be done to the web.config.

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John Jones, Acumatica Consultant, Dynamic Tech
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    Irina
    Community Manager
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    • Irina
    • Acumatica Support Analyst
    • 518 replies
    • Answer
    • May 25, 2021

    Hello @jjones ,

    I assume this should be done on the Azure side first as described here https://docs.microsoft.com/en-us/azure/active-directory/hybrid/how-to-connect-install-multiple-domains

    and then corresponding changes should be done to the web.config.

    Best regards, Irina
    lauraj46
    Captain II
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    • lauraj46
    • Captain II
    • 576 replies
    • March 20, 2025

    Hi ​@Irina ,

    Once configured on the Azure side, can you please confirm that multiple domains are supported for AD access by Acumatica?

    Laura - https://www.linkedin.com/in/laura-jaffe-965a411a/ ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.

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