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ShipStation Shipping Costs Issue

  • December 8, 2020
  • 2 replies
  • 162 views
P
Semi-Pro II
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Hello Everyone,

 

One of our clients is going to be integrating with ShipStation and in my testing on our test tenant I am having problems with the shipping costs to show up on shipments.

 

On the ShipStation Info tab on shipments, after an order has been confirmed and has gone through the ShipStation process I am getting info for the Carrier, the tracking number, and dates. I am not getting Service or Shipping Cost. I would also assume that if things were running correctly, the packages tab would change to the package selected from Shipstation?

 

Could this problem be from having a test developer account with ShipStation?

 

 

These are my configuration settings.

Thanks

Best answer by umarm08

Hi podonnell11,

ShipStation Configuration page looks Good.

Could you please check the “SHIPVIACODES “ screen it needs to be configured properly i.e.“Packages” TAB should be added with all Box ID details.

Attached screenshot:

ACM:

 

Shipping cost in ACM:

 

Thanks!

 

 

2 replies

umarm08
Freshman II
  • umarm08
  • Freshman II
  • Answer
  • January 5, 2021

Hi podonnell11,

ShipStation Configuration page looks Good.

Could you please check the “SHIPVIACODES “ screen it needs to be configured properly i.e.“Packages” TAB should be added with all Box ID details.

Attached screenshot:

ACM:

 

Shipping cost in ACM:

 

Thanks!

 

 

adrian16
Freshman II
  • adrian16
  • Freshman II
  • April 16, 2021

If you are still having issues with ShipStation, you might want to consider StarShip.  StarShip has an integrated Acumatica shipping solution all in the cloud that solves this issue.  Visit https://www.vtechnologies.com/shipping-software-acumatica/ to learn more. 

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