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New Environment - 2022 R2, EasyPost shipping integration, Zebra printer connected directly to PC via USB001 (we do not use Device Hub), label format EPL2

Current Process - (using Acumatica shipping integration with UPS WorldShip) Shipments are created individually from a sales order, confirmed, UPS label printed on the Zebra printer and put on the package (we do NOT batch process shipments)

In the test environment, we are unable to get the UPS label to print on the Zebra printer. We setup the BAT file as directed in one of the help topics and associated the file type to the BAT file but the label still isn’t printing.

One possible issue is that the file created is x-epl2 which was not an option in the carrier setup.

Has anyone had success printing UPS labels from the shipment screen without device hub? Thanks!

Problem solved.

We had missed the step in the instructions to share the printer. The help topic we were using is

To Set Up the Printing of Carrier Labels on a Thermal Printer at https://help-2021r2.acumatica.com/(W(1))/Help?ScreenId=ShowWiki&pageid=de3b7e31-58f7-4e36-a6ec-d40ac9755037

 

The other change was that even though the printer is connected to the workstation via USB001, the BAT file needed to reference LPT2.

Once both those changes were made we were able to print carrier labels on the Zebra printer.

Thank you for sharing your solution with the community @alicezyks51 !

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