The scenario is:
External user comes to a web page, starts a chat conversation, an agent start conversation but at the end depending on user feedback they can create a case or a sales order.
Question
Do you know somebody that has integrated any chat tool with Acumatica like chatwoot, whatsapp, etc?
We have developed a chat function inside of Acumatica. If you are interested please reach out.
Hello Gary,
Thanks for reaching out — it sounds interesting.
I’ll keep your solution in mind and may contact you regarding other prospects or customers who could benefit from this add-on. In the meantime, I’m still looking for someone with experience integrating external chat tools with Acumatica.
Appreciate the connection and I’ll be in touch if there's a fit.
gary92 wrote:
We have developed a chat function inside of Acumatica. If you are interested please reach out.
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