Skip to main content
Solved

Warning showing when using ACU Import AR Invoices Import Scenario


Forum|alt.badge.img

Warning showing as ‘Warning: Enter the document open balance to this box.’ and we have entered actual open balance of the Invoice. Can someone help me to import this Invoices.

 

Please note: Migration Mode Activated

Best answer by Laura02

Hello @kavindusandeepa31 ,

  1. Please show the Import Scenario. Previous attachment contains only the Excel records that are being imported.
  2. If you have customizations to the AR Invoices screen, please unpublish them while migrating open invoices.
  3. Is the above message the only error in Tools → Trace?

Thank you.

 

View original
Did this topic help you find an answer to your question?

12 replies

Kandy Beatty
Captain II
Forum|alt.badge.img+16
  • Captain II
  • 2209 replies
  • March 15, 2023

HI @kavindusandeepa31 

Can you share your import scenario?


Forum|alt.badge.img

Hi @kandybeatty49 ,

 

Please find the attached Import Scenario.

 

Regards,

Kavindu


Kandy Beatty
Captain II
Forum|alt.badge.img+16
  • Captain II
  • 2209 replies
  • March 15, 2023

Hi @kavindusandeepa31 

i will look at this for you. 


Laura02
Captain II
Forum|alt.badge.img+19
  • Captain II
  • 3132 replies
  • March 15, 2023

Hello @kavindusandeepa31 ,

Are you using ACU Import AR Invoices import scenario that comes with Acumatica, with no changes to the configuration of the Import Scenario?  I am showing the same, below. I made changes highlighted in Yellow; please try inactivating the Balance line that comes with the scenario and replacing it with the same field connected to column O of your spreadsheet.  Let us know if this works for you:

Also, I notice several warnings in this scenario as it comes “out of the box” -- did you already resolve these warnings?  “Hold” references can be inactivated or removed (whether to hold or not can be controlled with AR Preferences setting). If you are not importing international currencies you may also  inactivate the cury lines shown here in red text:

 


Kandy Beatty
Captain II
Forum|alt.badge.img+16
  • Captain II
  • 2209 replies
  • March 15, 2023

Hi @kavindusandeepa31 

Along with what @Laura02 suggested, are you brining these invoices in with migration mode? Are they historical data from a different system? 

The balance that is on the import scenario is for Migration Mode use:

 


Kandy Beatty
Captain II
Forum|alt.badge.img+16
  • Captain II
  • 2209 replies
  • March 15, 2023

Hi @kavindusandeepa31 

It appears that your import file is correct. I imported records based off your sheet and that is simply a system warning. You will still be able to process those records as normal. 

 

 


Forum|alt.badge.img

Hi @kandybeatty49 and @Laura02 

I have tried @Laura02 suggestion but the issue is still exist when we changed the import scenario, following error showing and no invoices created

 

Best Regards,

Kavindu


Kandy Beatty
Captain II
Forum|alt.badge.img+16
  • Captain II
  • 2209 replies
  • March 15, 2023

Hi @kavindusandeepa31 

Can you share the Trace error for that?

Also, can you share the mapping you are using on the import scenario?


Forum|alt.badge.img

Hi @kandybeatty49 

 

Trace as below,

‘at PX.Api.SyMappingUtils.ImportData(SYProcess graph, SYMappingActive mapping, SYImportOperation operation, SYMappingActive updated) at PX.Api.SyMappingUtils.ProcessMapping(SYProcess graph, SYMappingActive mapping, SYImportOperation operation) at PX.Api.SYImportProcessSingle.<>c__DisplayClass67_0.<PerformOperation>b__0() at PX.Concurrency.CancellationIgnorantExtensions.RunWithCancellationViaThreadAbort(Action method, CancellationToken cancellationToken) at PX.Concurrency.CancellationIgnorantExtensions.<>c__DisplayClass1_0.<ToCancellationViaThreadAbort>b__0(CancellationToken cancellationToken) at PX.Concurrency.Internal.PXLongOperationPars.PopAndRunDelegate(CancellationToken cancellationToken) at PX.Concurrency.Internal.RuntimeLongOperationManager.PerformOperation(PXLongOperationPars p)’


Laura02
Captain II
Forum|alt.badge.img+19
  • Captain II
  • 3132 replies
  • Answer
  • March 16, 2023

Hello @kavindusandeepa31 ,

  1. Please show the Import Scenario. Previous attachment contains only the Excel records that are being imported.
  2. If you have customizations to the AR Invoices screen, please unpublish them while migrating open invoices.
  3. Is the above message the only error in Tools → Trace?

Thank you.

 


Chris Hackett
Community Manager
Forum|alt.badge.img
  • Acumatica Community Manager
  • 2810 replies
  • April 19, 2023

Hi @kavindusandeepa31 were you able to find a solution? Thank you!


christianbinette83
Freshman I

Hi, 

 

Take a look on your file column titles, I lost many hours of hard research because the ACU file had Amount as a column name and the column name need to be call Balance. 

 

Enjoy your day, 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings