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Question

Timesheet Import Error: SubAccountID Cannot Be Found

  • August 12, 2026
  • 3 replies
  • 38 views

Hi everyone,

We’re getting the following error when importing timesheets for two specific employees:

[SubAccountID] cannot be found in the system. Please verify whether you have proper access rights to this object.
 

The import works for other employees.

Has anyone encountered this before? Could this be related to the employees’ Subaccount, account, or payroll setup? What configuration should we check to resolve this?

Thanks!

3 replies

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@janinakeith Check this post to get an idea. → LINK


  • Author
  • Freshman I
  • August 12, 2026

Shall I turn this on? 

 


Naveen Boga
Captain II
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  • Captain II
  • August 12, 2026

Yes ​@janinakeith  Try that option and share the results.