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"Please confirm if you want to update current customer settings with the customer class defaults. Otherwise, original settings will be preserved" error while importing customers using import scenario.

  • 29 March 2023
  • 4 replies
  • 317 views
alis21
Rank
Userlevel 1

Hello guys, i am trying to import customers through import scenario and i am getting the following error “

Please confirm if you want to update current customer settings with the customer class defaults. Otherwise, original settings will be preserved”

please help me how to solve this error. thanks

please find the attached screenshot.

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Best answer by riglesias 29 March 2023, 20:13

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4 replies

manikantad18
Rank
Userlevel 7
Badge +12

Hi @alis21 

it is easy for any one to help if you share xml report ?

if you are trying to change the customer class of existing customer then you need add a dialog box in the import scenario.

Example for reference

Basically the system will open a dialog box when you tried to change the Item or Post classes to confirm 

 

Thanks

 

Acumatica Functional Consultant
riglesias
Rank
Userlevel 5
Badge +1

Hello @alis21 

You need to add a <Dialog Answer> line to the import scenario mapping. 
Like this:

 



 

 

Rodrigo ~ A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
estebanperalta54
Rank
Userlevel 6
Badge +3

Hi @alis21 looks like you need a dialog answer on your mapping. The same pop up message comes up when you manually change an existing customer’s customer class. Try this:

 

If you found the post helpful please like the post or if it answered your question mark it as best answer. Thanks!
alis21
Rank
Userlevel 1

Thank you all of you, problem solved. I really appreciate your help guys. Infact , i am loving acumatica community portal. 

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