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Mass Update Customer - Default Payment Method

  • April 9, 2026
  • 6 replies
  • 33 views

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When I do this in the Customer Payment Method, I get an error. 

 

 

To explain further, I created an Import Scenario to Mass Update the Customer’s Payment Method as seen below but the IsDefault field is unchecked.

 

6 replies

lauraj46
Captain II
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  • Captain II
  • April 9, 2026

Hi ​@Crisel ,

Is there a second payment method configured for AR?  If there is only one method available then you may not be able to uncheck the Default box.

Hope this helps!

Laura


Manikanta Dhulipudi
Captain II
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@Crisel can you share your import scenario.

 

Please use the below one https://www.augforums.com/forums/everything-else/import-scenario-to-update-default-customer-payment-method/


Manikanta Dhulipudi
Captain II
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  • Author
  • Varsity I
  • April 10, 2026

My import scenario was similar to this one in the article. However, it checked the IsDefault of the first checkbox instead of the one with the Cash Account Details. 

 

 

I am attaching the import scenario I have created. Thank you for your input.

 


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  • Author
  • Varsity I
  • April 10, 2026

Hi ​@Crisel ,

Is there a second payment method configured for AR?  If there is only one method available then you may not be able to uncheck the Default box.

Hope this helps!

Laura

I am not sure I understand you correctly but in the Payment Method, we didn’t set any AR Default. 

 


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  • Jr Varsity I
  • April 10, 2026

Hi ​@Crisel,

 

It doesn’t seem clear what your issue is. Can you please provide a screenshot of the import scenario, and either the error message you are receiving or clarify what you are wanting the import scenario to do that it is not doing?