Inserting 'AR Payment' record raised at least one error. CashAccountID: 'Cash Account' cannot be empty

​@RealisableSoftware If you can share the details of the call here then might help troubleshoot it.

Have you tried setting a default cash account on the Payment Method of Bacs just to see if that works for testing.

​@RealisableSoftware Please review the below suggestionshttps://community.acumatica.com/isv-solutions-116/cash-account-cannot-be-empty-error-during-bill-creation-16559

Generally, I have found this issue is caused by branch restrictions.  The best test is try creating the payment manually.

​@johnw51, 

I am able to create the payment manually in the UI, but doesn’t create from API.

And you are sure that the branch the API is logged into, the branch of the sales order are the same, and it is an allowed branch for the cash account?

Also, are you trying to use the Create Prepayment action on the sales order or are you creating a payment document with the type of Prepayment and linking it to the sales order.  I have only had success with the latter. 

Hi ​@johnw51,

I am trying to create payment document with pre-payment type in Sales order. This is actually working when the payment method is “credit card”. The same response fails when the payment method is changed to any other.

My Payment request looks like this:
"Payments": [
    {
      "PaymentAmount": {
        "value": 31.76
      },
      "Currency": {
        "value": "EUR"
      },
      "AppliedToOrder": {
        "value": 31.76
      },
      "DocType": {
        "value": "Prepayment"
      },
      "PaymentMethod": {
        "value": "BACS"
      },
      "ExternalRef": {
        "value": "420"
      },
      "CashAccount": {
        "value": "20010"
      }
    }
  ]

We do not have multiple branches in this Acumatica, so I doubt if this error could be branch related.

As I mentioned, I found that creating the prepayment and applying it to the sales order worked better.  Try doing a PUT to the Payment entity like this:

{

    "Type": {

        "value": "Prepayment"

    },

    "ApplicationDate": {

        "value": "2020-11-11T10:24:56-05:00"

    },

    "PaymentRef": {

        "value": 1006

    },

    "CustomerID": {

        "value": "S-0007231"

    },

    "CashAccount": {

        "value": "10500"

    },

    "PaymentAmount": {

        "value": "43.89"

    },

    "Description": {

        "value": "Mary Jones"

    },

    "OrdersToApply": [

        {

            "OrderType": {

                "value": "DT"

            },

            "OrderNbr": {

                    "value": "000405"

            },

            "AppliedToOrder": {

                    "value": 43.89

            }

        }

    ]

}

​@RealisableSoftware 

Please check on the Payment Methods (CA204000) select the Payment Method ID = BACS, if you added Cash Account on the ‘ALLOWED CASH ACCOUNTS’ Tab

 

Hi ​@ricoybanez,

Thanks for checking, the cash account is added in Allowed cash account. Sharing my payment method setup. 
 

Thanks,

Indhu.

​@RealisableSoftware 

your welcome

Hi ​@RealisableSoftware were you able to find a solution? Thank you!