Is there a way to load a specific email draft from an import scenario (24r2)? I thought that, since the NoteID is the Key for Email, that I could load one in the same manner as an inventory item.
Yet this creates a new email even when the provided noteID exists.
Perhaps I’m going about this the wrong way. The goal is to send customers and salespeople an email listing order lines which we had to cancel due to inventory items becoming discontinued - where we never will receive more stock to fulfill their order. This happens often enough that we provide a weekly email of any changes which occurred.
My plan is currently to have one Business Event monitoring a GI for when items meet the conditions for cancelation. That event triggers one scenario to cancel the line and another scenario (this) to add the SO information to an email; We would like to cancel SO lines ASAP but not send out more than one email a week.At the end of the week a scheduled event will add some templated text and send any drafts that have been building up during the week.
Yet if there’s no way to modify an existing email then I’ll have to come up with an alternate approach to create that email all at once at the end of the week. Perhaps with a report as an attachment…. I digress.
Has anyone encountered a situation like this? Thank you for any insight you can provide,
