Skip to main content
Question

Import Scenario - getting input from the user?

  • March 18, 2026
  • 3 replies
  • 22 views

Hi,

I have a list of dropship orders in a csv (downloaded from a 3rd party app) that contains everything I need to create a Sales Order with an import scenario, except our customer’s details. 

If all the orders in the spreadsheet are for the same customer how do you recommend I proceed?

  1. could add column to spreadsheet - but want to avoid that manual step.  Could write something in Excel to ask for the customer and create a new csv, but this is the 2020s.
  2. hard code the customer id into the import scenario - possible but there are many of these and that creates a burden on maintaining the scenarios (if one for each customer).
  3. Is there a way to ask the user to choose a customer as part of running the scenario?
  4. Can the import scenario link to a Generic inquiry that could be filtered to the correct customer?
  5. Any other ideas? 

Thanks in advance

Simon

3 replies

KrunalDoshi
Jr Varsity III
Forum|alt.badge.img
  • Jr Varsity III
  • March 18, 2026

Hi ​@simonForrest,

I am not sure how your CSV file looks like or what data it has. However, you can try using Customer Sales Order or External Reference, if it has a specific format for a different customer to identify and fill in the Customer for Sales Order Import. Alternatively, you can also use Substitution List and map it to your Customer ID field in Import Scenario. Hope this helps.

Here is the link for more information

https://help-2024r2.acumatica.com/(W(5))/Wiki/ShowWiki.aspx?pageid=79ed2c1d-2988-4c19-b470-de226b5ea305


  • Author
  • Freshman I
  • March 22, 2026

Hi Krunal,

 

Thanks for your ideas.  The substitution information was helpful for other issues I needed to solve (better that using the switch formula).  

The main problem still remains, that the row of data in the spreadsheet used to create a SO is all correct and can be mapped to the relevant fields in import scenario, except for the Customer information, there is no code or field I could use as a basis for search. 

Ideally I would ask the user to pick the customer.  In VBA something like “CustomerCode = inputbox(“Please enter customer ID”).  Is there a way to do this in import scenarios?


KrunalDoshi
Jr Varsity III
Forum|alt.badge.img
  • Jr Varsity III
  • March 23, 2026

Hi Krunal,

 

Thanks for your ideas.  The substitution information was helpful for other issues I needed to solve (better that using the switch formula).  

The main problem still remains, that the row of data in the spreadsheet used to create a SO is all correct and can be mapped to the relevant fields in import scenario, except for the Customer information, there is no code or field I could use as a basis for search. 

Ideally I would ask the user to pick the customer.  In VBA something like “CustomerCode = inputbox(“Please enter customer ID”).  Is there a way to do this in import scenarios?

Hi Simon,

Unfortunately, there is no way to raise a popup dialog box in Import Scenario unless you have a customization which ask for certain information. That too you have to enter in Import Scenario design, it cannot be like asking while running it.