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Import Scenario - External ID's Change - Commerce Connector

  • March 25, 2024
  • 5 replies
  • 149 views

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Hello,

I’m trying to change the external ID of  Stock Items in the Commerce Connector via an Import Scenario.  

The Sync History screen is the only place I know where to do this?
I know how to do it one at a time.  Hoping an Import Scenario can be made.
I’ve tried a bunch of different combos for this. I know this one definitely does not work.  I’ve included the Import Scenario as an attachment.

Any help or suggestions will be greatly appreciated.

Thanks!

Nathan

Best answer by nathankeating

Update:  I sent this to my VAR who escalated it through all their teams to discover that it is NOT possible to change External ID’s in the commerce connector via an import scenario.  They’ve now reached out to Acumatica to see how this can be solved. I’ll provide another update once I get one.

5 replies

riglesias
Acumatica Employee
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  • Acumatica Employee
  • March 25, 2024

Hello @nathankeating 

 

Could you please try this mapping?

 


Hope this helps.


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  • Author
  • Jr Varsity II
  • March 25, 2024

Hi @riglesias 

I need to change the External ID in the commerce connector to match the Product ID in BigCommerce.  This is different from the product SKUs / Inventory ID.  

Thanks


AndrewBGL
Pro I
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  • Pro I
  • March 25, 2024

What error message are you getting?


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  • Author
  • Jr Varsity II
  • Answer
  • March 28, 2024

Update:  I sent this to my VAR who escalated it through all their teams to discover that it is NOT possible to change External ID’s in the commerce connector via an import scenario.  They’ve now reached out to Acumatica to see how this can be solved. I’ll provide another update once I get one.


Manikanta Dhulipudi
Captain II
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hI @nathankeating 

I don’t think you can build an import scenario for SYNC HISTORY or PROCESS DATA screens.

Please provide your update once Acumatica updated the case.

Thank you