Hello,I’m trying to change the external ID of Stock Items in the Commerce Connector via an Import Scenario. The Sync History screen is the only place I know where to do this?I know how to do it one at a time. Hoping an Import Scenario can be made.I’ve tried a bunch of different combos for this. I know this one definitely does not work. I’ve included the Import Scenario as an attachment.Any help or suggestions will be greatly appreciated.Thanks!Nathan

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Import Scenario - External ID's Change - Commerce Connector

2 years ago
Mar 25, 2024 6:33 PM UTC
5 replies
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nathankeating
Jr Varsity II

Hello,

I’m trying to change the external ID of Stock Items in the Commerce Connector via an Import Scenario.

The Sync History screen is the only place I know where to do this?

I know how to do it one at a time. Hoping an Import Scenario can be made.

I’ve tried a bunch of different combos for this. I know this one definitely does not work. I’ve included the Import Scenario as an attachment.

Any help or suggestions will be greatly appreciated.

Thanks!

Nathan

Best answer by nathankeating

Update: I sent this to my VAR who escalated it through all their teams to discover that it is NOT possible to change External ID’s in the commerce connector via an import scenario. They’ve now reached out to Acumatica to see how this can be solved. I’ll provide another update once I get one.

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riglesias
Acumatica Employee
2 years ago
Mar 25, 2024 6:35 PM UTC

Hello @nathankeating

Could you please try this mapping?

Hope this helps.

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Rodrigo ~ A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.

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nathankeating
Author
Jr Varsity II
2 years ago
Mar 25, 2024 6:37 PM UTC

Hi @riglesias

I need to change the External ID in the commerce connector to match the Product ID in BigCommerce. This is different from the product SKUs / Inventory ID.

Thanks

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AndrewBGL
Pro I
2 years ago
Mar 25, 2024 10:12 PM UTC

What error message are you getting?

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Andrew

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nathankeating
Author
Jr Varsity II
Answer
2 years ago
Mar 28, 2024 2:42 PM UTC

Update: I sent this to my VAR who escalated it through all their teams to discover that it is NOT possible to change External ID’s in the commerce connector via an import scenario. They’ve now reached out to Acumatica to see how this can be solved. I’ll provide another update once I get one.

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