Import Scenario (Contacts): Can Contact ID be auto-generated, and why does a “successful” import not create records?

Hi everyone,

I’m working in Acumatica 2024 R2 and trying to import new Contacts using an Import Scenario targeting Contacts (CR302000).

I’m hoping to get clarification on two related items.

Question 1 — Contact ID auto-generation

Is it possible to import new Contacts and have Acumatica automatically generate the Contact ID?

Specifically:

• Should the Contact ID field be:

  • omitted entirely from the Import Scenario?

  • included but left blank in the source file?

  • mapped to <Key: ContactID> in some specific way?

Right now, it’s unclear what the correct “insert-only” pattern is for Contacts when the system should assign the Contact ID.

Question 2 — Import runs successfully, but no Contacts are created

I have an Import Scenario that:

• runs without errors

• reports completion

• does not create any Contact records

No validation errors are shown — the records simply don’t appear in the system.

Notable details:

• Target screen: Contacts (CR302000)

• Import intent: insert only

• Contact ID is currently mapped (though I’m unsure if it should be)

• Save action is included at the end

• No errors appear during processing

Despite this, no new contacts are created.

This makes me think I’m missing a required field, key mapping rule, or screen behavior specific to Contacts that isn’t obvious from the Import Scenario UI.

What I’m hoping to understand

1. What is the correct way to insert new Contacts while letting Acumatica generate Contact IDs?

2. What commonly causes an Import Scenario to “run successfully” but not actually insert Contact records?

3. Are there required fields or mappings that must exist for Contacts to be created?

Any guidance or examples would be greatly appreciated — especially if there’s a known working pattern for Contact imports.

Thanks in advance!