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Import AR Payment


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I

Dear All, could you please advise which point that I had do it error? Please kindly advise because I don't know which point that I had error. Thanks 

Best answer by nhatnghetinh

Hi ​@nthea23 

I edited the Import Scenarios xml file and the import was successful.

 

Please see the attached xml file. Note that the "Credit Memo" document type is not imported in the "Payments and Applications" screen but must be imported in the "Invoices and Memos" screen, so in the Excel file you need to remove the "Credit Memo" documents.

 

Best Regards,

NNT

 

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8 replies

nhatnghetinh
Captain II
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Hi ​@nthea23 

Please go to the Customer screen to check if there is a customer "ABAKERY" or not? Or is the customer "ABAKERY" "Inactive"?

 

 

Best Regards,

NNT


Manikanta Dhulipudi
Captain II
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@nthea23 Can you save the document first, try to avoid save and release at a time.


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  • Author
  • Freshman I
  • 11 replies
  • March 6, 2025

Please kindly check the picture as about .Thanks


nhatnghetinh
Captain II
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Hi ​@nthea23 

Please attach your Import Scenarios XML file.

 

Best Regards,

NNT

 


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  • Author
  • Freshman I
  • 11 replies
  • March 6, 2025

I'm sorry the first time, I do it without upload the customers and I don't know that I'm needed to upload customer first. Then, I need to upload AR Payment later. Now, I already upload the customer but it still error as below picture. Do you have any advice. Thanks so much for helping. 

 


nhatnghetinh
Captain II
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HI ​@nthea23 

Please export XML file in Import Scenarios screen and attach your Import Scenarios XML file.

 

Best Regards,

NNT


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  • Author
  • Freshman I
  • 11 replies
  • March 6, 2025

Please kindly find the attachment file and Thanks so much for show me by picture because I don't know how to do it. Now, I can do it. Thanks 


nhatnghetinh
Captain II
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  • Captain II
  • 561 replies
  • Answer
  • March 6, 2025

Hi ​@nthea23 

I edited the Import Scenarios xml file and the import was successful.

 

Please see the attached xml file. Note that the "Credit Memo" document type is not imported in the "Payments and Applications" screen but must be imported in the "Invoices and Memos" screen, so in the Excel file you need to remove the "Credit Memo" documents.

 

Best Regards,

NNT

 


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