Question

How to exclude void payments in ACH export scenario file

R
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Hello Everyone,

We have to exclude void payments in the batch payment screen export scenario. We have added source restriction but still void payment is included in the ACH file.

How can we exclude void payment on the ACH export file? Can anyone suggest the approach?

Thanks,

 

 

4 replies

S
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Hello!

Voided Payments can be deleted from the Batch. Why do you need to keep then in the batch?

R
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Hello @SvetlanaKirina79 ,

Thank you for the response.

Yes, we have that option to consider, but we wanted to know why it is not working through source restriction conditions?

Thanks

 

 

Chris Hackett
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Hi @rajeshvemunoori31 were you ever able to resolve your issue? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
R
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No @Chris Hackett. The condition is not working.

We asked our client to delete the voided payments in the batch before exporting. 

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