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Question

customer notes multiple lines import

  • December 19, 2025
  • 1 reply
  • 11 views

Kandy Beatty
Captain II
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Hi,

Does anyone have a way to import customer notes but with multiple lines such as for phone numbers. This is so it will carry over to service orders and appointments. 

 

1 reply

lauraj46
Captain II
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  • Captain II
  • December 19, 2025

Hi ​@Kandy Beatty ,

I think you should be able to concatenate the values in Excel with an ascii line feed character and then map the concatenated in an import scenario as usual.  The formula in Excel would be something like:

="Phone1" & CHAR(10) & "Phone2" & CHAR(10)&"Phone3"

Hope this helps!

Laura