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Question

Why Can’t We Print SO Invoice Pending Approval?

  • November 18, 2025
  • 2 replies
  • 30 views

We noticed something unusual in Acumatica:

  • From the Receivables module, we can print an AR Invoice even if it is pending approval.
  • From the Sales Orders module, we cannot print a Sales Invoice if it is pending approval.

Questions:

  1. Is this behavior by design? If so, what is the reasoning behind allowing AR Invoice printing but restricting SO Invoice printing?
  2. Is there a configuration or customization option to enable printing for SO Invoices that are pending approval?
  3. Has anyone implemented a workaround

2 replies

kyoung14
Varsity I
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  • Varsity I
  • November 18, 2025

I can understand why they disable printing before approved as you wouldn’t want an invoice sent out that wasn’t ready to go to the customer.  I didn’t confirm that AR Invoices behave differently but if they do as you indicate, I can’t tell you why they would treat them differently.  You can print the Sales Order Invoice directly from the Printed Forms->Invoice and Memo report directly but as you say - not from the Invoice screen.

I had a client that wanted to print invoice in advance of approval in certain situations.  To get around this I just created a copy of the main Invoice report and added a watermark stating invoice was “DRAFT PENDING FINAL APPROVAL” so when/if it did get in the hands of a customer they knew this was not final.  Added “Print Draft Invoice” as a report option on the Invoices screen.

There may be a way to alter the workflow to accommodate printing but in our case we wanted the user to intentionally select they are printing a “draft” invoice.

Hope this helps!

 


  • Author
  • Freshman II
  • November 18, 2025

Thanks for the reply, This will help.