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When creating a Return for Credit and adding a line item from an Invoice.  If the original UOM is a Case and it will convert to Each and then it will multiply the discount by the Quantity.  Which is incorrect and your Credit Memo will be much higher.

Example

1 case of 6 units - total discount is 2.55 and total case is 48.45

Credit Memo for the 1 case of 6 units, it converts to Each (base uom) 6 units but it does not divide the discount instead it multiply the discount of 2.55 * 6 = 15.30

Invoice

Credit Memo

 

Please fix this bug ASAP, impacting the credit memo process.

The original way is to just keep the some UOM when creating Credit Memo.

@Nelson Yip, hi! We are working on this issue, you can log a customer case to keep updated on the progress.


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