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Urgent 2024 R2 24.202.0026 Credit Memo UOM / Discount Glitch

  • November 5, 2024
  • 1 reply
  • 79 views

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When creating a Return for Credit and adding a line item from an Invoice.  If the original UOM is a Case and it will convert to Each and then it will multiply the discount by the Quantity.  Which is incorrect and your Credit Memo will be much higher.

Example

1 case of 6 units - total discount is 2.55 and total case is 48.45

Credit Memo for the 1 case of 6 units, it converts to Each (base uom) 6 units but it does not divide the discount instead it multiply the discount of 2.55 * 6 = 15.30

Invoice

Credit Memo

 

Please fix this bug ASAP, impacting the credit memo process.

The original way is to just keep the some UOM when creating Credit Memo.

Best answer by vshashkova

@Nelson Yip, hi! We are working on this issue, you can log a customer case to keep updated on the progress.

1 reply

vshashkova
Acumatica Moderator
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  • Acumatica Moderator
  • Answer
  • November 6, 2024

@Nelson Yip, hi! We are working on this issue, you can log a customer case to keep updated on the progress.