I voided a check in Acumatica accidentally. The check has cleared the bank already, so I cleared it in the bank reconciliation. However, there was a void issued the same day for this check. Because of the timing, the check cleared the bank, and now I have a Voided Check that is “stuck” in an unreconciled status in Acumatica’s bank recon. How do I unvoid this voided check to clear out my recon?
Userlevel 6
+5
Userlevel 5
I solution I used for a client with the same issue, is to create a new Payment Method (or you could even use the Cash payment method), assing it to the cash account that you need, and recreate the payment using the same check number. That should recerate the payment, and should show up on your reconciliation statement.
+18
Hello,
I agree with previous posters: we can’t Un-void a check or payment in Payables.
Simply replace the voided check with another from the same cash account. Enter new check directly in Checks & Payments. Use another payment method as Martin suggested, preferably one that doesn’t require printing, and apply to the same documents, using the same Application Date as the prior check. Example:
Laura
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