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Unable to export a Batch Payment

  • June 30, 2023
  • 6 replies
  • 425 views

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Hi,

A client is having trouble exporting a Batch Payment as they get the error shown below. I am not completely sure what the error is referring to.

What would you recommend I check to resolve this issue?

Kind regards,

Andrew

 

Best answer by enhee0702

Do you have any new supplier in this batch payment? Or have recently updated the bank details for supplier? Sometime, because of wrong format of bank details causing this issue and you system can’t export the ABA file.

 

6 replies

Naveen Boga
Captain II
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  • Captain II
  • June 30, 2023

@AndrewA  Any customization involved in these screens?


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  • Author
  • Varsity I
  • June 30, 2023

Hi @Naveen Boga , there are no customisations for this screen, but there is one for AP305000. Not sure if that would have any effect though.


Naveen Boga
Captain II
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  • Captain II
  • June 30, 2023

Yes, there is a chance of impacting this. Please un-publish the package and verify @AndrewA 


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  • Jr Varsity I
  • Answer
  • June 30, 2023

Do you have any new supplier in this batch payment? Or have recently updated the bank details for supplier? Sometime, because of wrong format of bank details causing this issue and you system can’t export the ABA file.

 


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  • Author
  • Varsity I
  • July 3, 2023

Hi Naveen and Eddie,

Thank you both for your responses to this issue.

@enhee0702 you were spot on with your suggestion, there was a new supplier that was added recently and it doesn’t have the bank details filled in correctly. I would never have picked that one up so I really appreciate it!

Kind regards,

Andrew

 


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  • Jr Varsity I
  • July 4, 2023

Hi Naveen and Eddie,

Thank you both for your responses to this issue.

@enhee0702you were spot on with your suggestion, there was a new supplier that was added recently and it doesn’t have the bank details filled in correctly. I would never have picked that one up so I really appreciate it!

Kind regards,

Andrew

 

Glad you found the issue! All the best!