Hello -
We just set up a new branch in one of our tenants, and we are unable to Reverse, Reverse and Apply, or create a Credit Memo. I have never seen this before and cannot find anything in the configuration or Receivable Preferences that may be causing this.
Does anyone know why this would happen?
When I Go to reverse the memo, it does create a credit memo, but when I take it off of hold, it creates a new screen and the memo is gone, with no option to save at any stage:
This is what happens when I remove hold:
Additionally, if I attempt to create a credit memo, it does a similar process. It lets me fill it out, and then when I go to hit save it wipes everything out and then throws me an error message for saving without complete data
