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Transferred to Invoice does not equal invoices

  • August 26, 2025
  • 1 reply
  • 32 views

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I have a prepayment that was applied to a SO. For some reason the correct amount of money was not transferred to an invoice, and I had to manually apply part of the prepayment to the invoice document. But now the “transferred to invoice” total does not equal the same amounts of all invoices (that are paid via that prepayment) Below are some screenshots

Prepayment:


Application History:

 


As you can tell there is a remaining balance and applied to order but the sales order still has an awaiting payment status.

Best answer by JohnMichels

@SBaldwin  The sales order 50228 is on hold; as such, it cannot be invoiced.  The prepayment applied to 50228 will be “Transferred to Invoice” when the order is invoiced.

From what I can determine, 50228 has not been invoiced, so the prepayment to 50228 cannot transferred to the invoice for 50228.

Hope this helps

1 reply

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  • Jr Varsity I
  • Answer
  • August 27, 2025

@SBaldwin  The sales order 50228 is on hold; as such, it cannot be invoiced.  The prepayment applied to 50228 will be “Transferred to Invoice” when the order is invoiced.

From what I can determine, 50228 has not been invoiced, so the prepayment to 50228 cannot transferred to the invoice for 50228.

Hope this helps