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Question

Tax not Calculated into control total on sales order when lines get marked for PO

  • June 3, 2025
  • 3 replies
  • 62 views

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Hello! We are experiencing an issue where the tax stops getting calculated into the control total when we mark lines for PO. For instance see the below sales order.

Prior to marking for PO:


After marking for PO:
 

I was unable to find any reasoning or calculations as to why Acumatica does this.

Does anyone know why this happens?

Thank you!

3 replies

Manikanta Dhulipudi
Captain II
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@jdunmire 

In which version it is not calculating, Do you have any customizations on this?


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  • Author
  • Jr Varsity III
  • June 4, 2025

@jdunmire 

In which version it is not calculating, Do you have any customizations on this?

We are on version 24R2. There is a customization on this screen but it only adds an additional set of addresses (typically our Sales Orders have different job site and shipping addresses). It has nothing to do with the price of goods.


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • August 14, 2025

Hi ​@jdunmire were you able to find a solution? Thank you!