Has anyone else experienced issues with rounding errors between Acumatica and Shopify?
- We have Shopify Plus with Avalara AvaTax integration, and Avalara AvaTax in Acumatica for all other orders
- We are regularly seeing rounding errors of a few cents between what gets calculated on the front end in checkout vs. what gets calculated in the sales order in Acumatica when our connector imports it
- There does not appear to be an option to force the tax amount from Shopify and bypass the tax calculation in Acumatica so that all totals lines up
FYI we are not yet on Acumatica Commerce so using a custom connector.
I know this is a typical issue and often just handled with a “slop” account for rounding errors, but just wish this wasn’t the case since Avalara should be making the calculation in the same way regardless of the platform. Guessing there are some character limits that may be causing this?
Either way, curious if anyone else has experienced this and how you dealt with it?
Thanks in advance!
Best answer by josh.fischerView original