We have a number of customers that require a discount to be applied at time of payment. The system has a settlement disocunt but its linked to a prompt payment date which is not how our customers pay their bills - the current agreement is that they will take up the settlement discount regardless of a due date. Has anyone else encountered this and how can we handle it in the system?
Thanks!
Best answer by Laura02
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+18
Hello,
Could you possibly use Write-Off Reason Codes to a Payment Discount account?
Please consider:
Note, there is some related configuration to be entered on the Customer Profile, to allow Write-offs of a certain Limit:
Laura
Thank you Laura,
This is an option.. appreciate the response!
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