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Same user in 2 approval workgroup.

  • 14 June 2022
  • 4 replies
  • 122 views

I have a scenario where we created 2 separate approval workgroups (reviewer and approver) for AP Invoices and Memos. Once I created this and tested the workflow, I noticed that the document gets automatically approved if the user belongs to reviewer and approver.

Ideally, the process should be, after reviewer approve it flows to approver. I am not sure if my configurations are wrong.

Anyone having similar issue?

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Best answer by Yarlini77 26 July 2022, 03:15

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Hi, can you post screen shots of  your approval maps so we can determine if the configurations are correct? Or Export to xml & attach so we can load it? Thanks.

AP Bill Reviewer Condition

 

AP Bill Reviewer Rule Action
AP Bill Approver Condition
AP Bill Approver Rule Action

I have 4 employees in the Reviewer Workgroup and 3 employee in Approver workgroup. The same 3 in the approver workgroup belong to reviewer as well. 

 

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Hi @Yarlini77 - were you able to find a solution for your issue? Thank you!

Hi @Chris Hackett,

Unfortunately, I was not able to get any solution. Instead we needed to create multiple approver workgroups to cater for the requirement.

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