Is there a way to prevent invoices being created without a customer tax zone?
Solved
Sales invoices without customer tax zone
Best answer by Laura03
Hello
I recommend checking the box “Tax Zone Required “ in Customer Class screen. Then identify and update existing customers who are missing tax zone.
These two changes will solve the problem without customization.
Laura
+18HI
Does the customer have a Tax Zone assigned to them? That will carry over to the Sales Order and to the invoice, but currently that is not a required field so users can delete it.
You could create a customization for that or the other option would be a business event to trigger a notification if the order does not have a tax zone.
+16Need a customisation to make field required but very straight forward. Need to change the attrbutes of the field to make it required . Attached is pacakge
+20Hello
I recommend checking the box “Tax Zone Required “ in Customer Class screen. Then identify and update existing customers who are missing tax zone.
These two changes will solve the problem without customization.
Laura
+18Hello
I recommend checking the box “Tax Zone Required “ in Customer Class screen. Then identify and update existing customers who are missing tax zone.
These two changes will solve the problem without customization.
Laura
This is a good suggestion as well, however, it still will allow users to change the taxzone and/or delete it. They can also disable automatic taxes.
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