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Reverse application on check payment

  • 1 March 2022
  • 2 replies
  • 759 views

We are trying to reverse a payment application on an AP Bill through Checks and Payments on the Application History tab.

 

We get an error of “SO Error:  the document is out of balance”.

 

Any idea why?

 

The “Reverse Application” works fine on the AR side, but it is not working on our AP side.


Thanks!

 

 

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Best answer by vkumar 2 March 2022, 09:58

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Userlevel 7
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Hi @kkornylo64 

You can reverse the application, however, you need to apply the balance to another document to be able to save and release the check. You cant just reverse application and save the Check. 

 

Hope this helps,

Regards,

Great!  Thank you so much!!

 

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