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recording prepayment from customer

  • January 17, 2025
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Freshman I

We received money from customer in advance and unused money needs to pay back to customer at the year end, how to record prepayment and then how to apply prepayment to invoices?

Best answer by Kandy Beatty

Hi ​@Umangpatel 

You could do a refund on the actual prepayment screen

 

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      Kandy Beatty
      Captain II
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      Hi ​@Umangpatel 

      You could do a refund on the actual prepayment screen

       

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      Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
        KushaniPerera88
        Acumatica Employee
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        Hi ​@Umangpatel 

        ​​​​@Kandy Beatty mentioned we can use a refund to pay the unused money. Here are some help articles which will walk you through the process

         

        Refunds - Refunds: General Information
        creating a refund and partially applying it to a prepayment - Refunds: To Create and Partially Apply a Refund

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