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Answer

recording prepayment from customer

  • January 17, 2025
  • 2 replies
  • 95 views

We received money from customer in advance and unused money needs to pay back to customer at the year end, how to record prepayment and then how to apply prepayment to invoices?

Best answer by Kandy Beatty

Hi ​@Umangpatel 

You could do a refund on the actual prepayment screen

 

2 replies

Kandy Beatty
Captain II
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  • Captain II
  • Answer
  • January 17, 2025

Hi ​@Umangpatel 

You could do a refund on the actual prepayment screen

 


KushaniPerera88
Acumatica Employee
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  • Acumatica Employee
  • January 20, 2025

Hi ​@Umangpatel 

​​​​@Kandy Beatty mentioned we can use a refund to pay the unused money. Here are some help articles which will walk you through the process

 

Refunds - Refunds: General Information
creating a refund and partially applying it to a prepayment - Refunds: To Create and Partially Apply a Refund