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Reconciliation Statement Issue

  • March 17, 2025
  • 1 reply
  • 25 views

I was in the process of reconciling a Credit Card and the Reference Number generated matched, for some reason, a previous reconciliation statement for a different cash account.

Now the process is locked into a cash account that is not correct, it will not let me delete the report, and if I create a new one it tells me that the previous statement was not reconciled. Also, the transactions disappeared for that time frame and I have tried everything to get rid of the incorrect reference number.

 

Please help!

Best answer by AmandaLowe33

https://community.acumatica.com/known-issues-232/known-issue-in-acumatica-erp-2024-r1-in-some-cases-the-unreleased-document-cannot-be-added-to-the-bank-reconciliation-statement-warning-message-appeared-on-the-reconciliation-statement-ca302000-form-28366

 There is a know issue in ERP 2024 R1.

 

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