Hi,
some of our customers pay several invoices and deduct a credit with the same transaction.
There is no problem in matching several invoices but it seems the credits arent loading in the “Match to Invoices” window for receipts.
Does anybody know a solution for this?
Many thanks!!
Best answer by meagan59
Hi
I would recommend applying the credit memo to one of the invoices paid prior to matching the invoices in the Process Bank Transactions screen. Then the total paid will match up to the total balance due for the invoices.
Hi
I would recommend applying the credit memo to one of the invoices paid prior to matching the invoices in the Process Bank Transactions screen. Then the total paid will match up to the total balance due for the invoices.
I found that if you make the payment amount 0.00 and then load documents, it will load the document for that customer along with the credit memos.
Hope this helps.
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