In the settings of the Statement Cycle, there is an option not to print empty statements.
In our understanding, these are customers with 0 or negative balance. However, when we unselect it our Print Statement screen still show the Customers with 0 or negative balance.
Another thing is that, in the screen Prepare Dunning Letter there is an option to exclude Credit Memos. Is there a way to do this for Statements without doing customization? Thank you.
Best answer by gdewald
+6Hi
To change this you would need to modify the statement itself in Report Designer. Same for dunning letter. Let me know if you would like help accomplishing this.
Hi
To change this you would need to modify the statement itself in Report Designer. Same for dunning letter. Let me know if you would like help accomplishing this.
Thanks for your input. Modifying the report in the Report Designer is the route we’re looking at however this would mean that the user would not have the freedom to change it according to preference.
Thanks for the input. I guess we will do this.
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