What method does everyone use for prepayments on SOs when customer requires a prepayment invoice? Sometimes we will have customers who do not accept SOs with prepayment options. They will not pay on that. Our current fix is to utilize a user-defined field that generates a document which says prepayment invoice but still has the SO number on there. When payment comes through, I apply to the SO so that it will deduct from the balance once we invoice. One issue that arises is that the SO will still show as unbilled given that no invoice is actually generated. Just curious if there is built in functionality that we are not using which handles this situation better.
Prepayment Sales Invoice
Best answer by jstreet06
There is stock functionality to create a Prepayment Invoice. I use it in Canada all the time. https://beacon.acumatica.com/r/Order-Management-Guide/Processing-Prepayment-Invoices-for-Sales-Orders/Prepayment-Invoices-Creation-of-Prepayment-Invoices-from-Sales-Orders
Megan, thank you for this! I had previously looked for this button on SO payments before. It wasn’t there b/c you have to turn on VAT capability (not applicable to US). I looked for it at that time but we were unable to enable that feature. We just upgraded to 26R1 and finally have that VAT. So thank you for this reminder which led me back to that. I really like that it creates an invoice # for you.
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