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Question

Payment Creation Allowed Despite Reversed and Unapplied Debit Adjustment

  • August 12, 2025
  • 2 replies
  • 85 views

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I encountered the following situation in AP:

  • Created and released an AP Bill.

  • Reversed the Bill from the Bill screen, which created a Debit Adjustment.

  • In the Debit Adjustment’s Financial tab, the Original Document Ref shows correctly.

  • Released the Debit Adjustment, but did not apply it to the original Bill.

When I went to create a Payment for the original Bill, the system still allowed me to proceed with no warning or comment about the existing Debit Adjustment. Since it was not applied, this could result in duplicate payments/entries.

Question:
Is this the expected system behavior? Shouldn’t the system warn or block payment creation when there is an existing unapplied Debit Adjustment linked to the same Bill? Or is the correct practice always to apply the Debit Adjustment immediately after reversal to avoid this risk?

 

Shouldn’t there be a system alert or block if a Payment is being created for a Bill that has a full-amount Debit Adjustment linked in Original Document Ref. but not yet applied?

2 replies

ricoybanez
Jr Varsity III
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  • Jr Varsity III
  • August 13, 2025

@jvarughese23 

As a rule any adjustment/reversal must be applied to the Original Invoice so that it will effect the adjustments, if you had applied the Debit adjustment to the Invoice the status will changed it to Voided and you cannot create a Payment for that matter.

Hope this helps.

 

 


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  • Author
  • Varsity I
  • August 13, 2025

@ricoybanez Totally agree with your point. However, there are cases where a Debit Adjustment is created but not applied, and the original Bill still appears in the Payments window. In my view, this is not best practice — if a document is linked to another through Original Document Ref., the system should restrict creating a new payment for the amount in related Document until the related adjustment is applied/removed .

If the Debit Adjustment is created specifically as a reversal of a referenced document, it would make more sense for the system to automatically apply it upon creation and release, rather than requiring a separate manual step. Manual application is understandable only when the Debit Adjustment is created without a reference to a specific document.

From my experience with other ERP platforms, this process is typically automated, and having it manual in Acumatica introduces unnecessary risk. I see this as a drawback, same issues i found in other modules as well..  so trying to see if there any alerts or other options  there in place