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Hi,

I create a “credit adj” for a vendor in Payable incorrectly. I reverse it and a “debit adj” was created for the original transaction. I try to clear the “Credit adj” with the “Debit adj” but fail. Does anyone know how to do?


Thank you.

Regards,

Raymond

Hello @Rmak0501 

Did you get any errors? If yes, please provide a screenshot of the error.

Here is the process for applying credit adjustments to debit adjustments:.

 

1. Reverse credit adjustment

2. The system creates a debit adjustment >>remove hold >>release >>Apply

3. In the checks and payment screen, apply the credit adjustment in the document to the Apply tab, then Remove Hold and release

Thank you.


Hello @Rmak0501 ,

I think you have already created both a debit and a credit memo. If so, please begin at step 3, outlined above by @MuthumaliDhanushika27 .

Laura


Thanks very much. It works!


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