I have an invoice from a supplier that was shipped in multiple pieces. Consequently they charged our credit card with multiple charges. But, we only have a single invoice entered in AP.
When trying to clear the bank transaction I can select “match to multiple invoices”, enter the vendor’s name into the “business name” and I see the single invoice.
If I select that invoice it correctly shows me an “unmatched amount” but I can’t figure out how to them match this to the second credit card charge.
This doesn’t feel like an unusual practice so I’m assuming that I’m doing something wrong.
Best answer by MinushaWeerasuriya76
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