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Mass Reversing (Void) Transactions

R
Freshman II
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Hello,

 

One of our clients has imported and then posted several hundred bank transactions (they imported twice). As far as I know, the best way to void them out would be to create an import that reverses the transactions. If anyone knows a better way, please let me know. 

I have created the integration but keep getting an error that it cannot save or release the transaction. I have followed the steps exactly in Acumatica and I can manually perform them, but the integration seems to be having an issue. All I am trying to do is import a list of the transactions that need voided and tell the system to reverse them. Maybe because it is creating a new transaction by reversing?

Any thoughts or ideas would be help. Thank you!

 

Best answer by ChandraM

Hi @rebeckamckinney53 If you are trying to Reverse the existing batches, you don’t have to put them on Hold. Try removing the highlighted line, and try. Since you are placing the newly generated transaction on HOLD , the release button is disabled.(Error mentions the reason)

 

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5 replies

C
Semi-Pro I
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  • ChandraM
  • Semi-Pro I
  • 715 replies
  • Answer
  • July 12, 2021

Hi @rebeckamckinney53 If you are trying to Reverse the existing batches, you don’t have to put them on Hold. Try removing the highlighted line, and try. Since you are placing the newly generated transaction on HOLD , the release button is disabled.(Error mentions the reason)

 

Chandra M
R
Freshman II
Forum|alt.badge.img

Thank you for the input! I had that entered because the transaction was On Hold when it was created. I took it away but was still getting an error. I then went and changed the settings so that transactions on entry were not on hold but balanced. It was able to import. Its strange because it still won’t release the document but it does save it in the balanced status. (I get the error “Original Document has already been released.”) That is good enough for me. I will just use the release transactions window to post them all at once.

 

Thank you!

C
Semi-Pro I
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  • ChandraM
  • Semi-Pro I
  • 715 replies
  • July 12, 2021

Hi @rebeckamckinney53 Glad to know that your issue is resolved. Thanks for marking as Solved.

 

Chandra M
tomfahres51
Freshman II
  • tomfahres51
  • Freshman II
  • 8 replies
  • December 6, 2023

This mass action (reverse and apply to (resulting) memo) can also be accomplished via the GI (images from 2023 R2):

 

After the above action, the resulting Credit Memo(s), waiting to be released/applied, can be processed en-masse from the Release AR Documents process form.

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C
Chris Hackett
2 people like this
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    ChandraM
  • Chris Hackett
    Chris Hackett
C
Semi-Pro I
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  • ChandraM
  • Semi-Pro I
  • 715 replies
  • December 6, 2023

Hi @tomfahres51 Sounds good!

Chandra M
Chris Hackett
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  • Chris Hackett
    Chris Hackett

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