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Issue with Processing Bank Transaction (2022R2)

  • June 1, 2023
  • 4 replies
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aborisova37
Semi-Pro I
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We are currently experiencing an issue with matching and processing bank transactions. It began occurring right after the recent upgrade to 2022R2 (22.206.0035).

Here's the error message we are receiving:

We upload OFX files from our bank. Please advise.

~Anna

      4 replies

      Acumatica Employee
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      Hello @aborisova37,

      Can you try to un-match the transactions and change Ext. Ref. Nbr. field on “Import Bank Transactions” (CA306500) form.

      Then try processing the transaction on Process Bank Transactions screen

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        aborisova37
        Semi-Pro I
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        Thanks, @AmaanFazeer11. Will do in the morning and let you know if it helped.

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        ~Anna
          aborisova37
          Semi-Pro I
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          Hi @AmaanFazeer11 , it worked. 

          Could you please let us know how to make the Ext. Ref. Nbr populated automatically so that our users don’t have to do this manually with all our 9 branches)

          Thank you!

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          ~Anna
          aborisova37
          Semi-Pro I
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          @AmaanFazeer11 here is an update: the RefNbr we entered in the Import Bank Transactions Screen got printed on the checks as the last check stub nbr:

           

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          ~Anna
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