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Question

Issue with Processing Bank Transaction (2022R2)

  • June 1, 2023
  • 4 replies
  • 308 views
aborisova37
Semi-Pro I
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We are currently experiencing an issue with matching and processing bank transactions. It began occurring right after the recent upgrade to 2022R2 (22.206.0035).

Here's the error message we are receiving:

We upload OFX files from our bank. Please advise.

~Anna
    iqraharrison

    4 replies

    A
    Acumatica Employee
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    • AmaanFazeer11
    • Acumatica Employee
    • June 1, 2023

    Hello @aborisova37,

    Can you try to un-match the transactions and change Ext. Ref. Nbr. field on “Import Bank Transactions” (CA306500) form.

    Then try processing the transaction on Process Bank Transactions screen

    aborisova37
    iqraharrison
    Chris Hackett
    aborisova37
    Semi-Pro I
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    • aborisova37
    • Author
    • Semi-Pro I
    • June 1, 2023

    Thanks, @AmaanFazeer11. Will do in the morning and let you know if it helped.

    ~Anna
    Chris Hackett
    aborisova37
    Semi-Pro I
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    • aborisova37
    • Author
    • Semi-Pro I
    • June 5, 2023

    Hi @AmaanFazeer11 , it worked. 

    Could you please let us know how to make the Ext. Ref. Nbr populated automatically so that our users don’t have to do this manually with all our 9 branches)

    Thank you!

    ~Anna
    aborisova37
    Semi-Pro I
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    • aborisova37
    • Author
    • Semi-Pro I
    • June 5, 2023

    @AmaanFazeer11 here is an update: the RefNbr we entered in the Import Bank Transactions Screen got printed on the checks as the last check stub nbr:

     

    ~Anna
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