Hello all!
Since switching to the new upgrade a couple months ago, I’ve noticed there are far more issues with the intercompany dashboards loading. Meaning, when attempting to change the company I’m working in and switch to a new company, the selection doesn’t take. If I’m not paying super close attention this leads to incorrect bills being charged to the incorrect company. For example, I wanted to create an AP Bill for Vermeer High Plains today. It was a bill for a company we refer to as “CSL”. I switched to that company, or at least I thought I did. Because the Vermeer High Plains vendor exists for all our companies, the bill went through for the wrong company. I hope this makes sense.
In any case, I’ve noticed a significant increase in this happening along with the system having a hard time recognizing when switching between various modules. Such as switching from Receivables to Finance. I’ll make the selection, but it will take me back to the original screen I started on.
Has anyone else noticed this and have you found a solution? I feel like each time I bring something like this up I get told “We can’t replicate that issue so there’s nothing we can do.”
Any insight is appreciated!
Janaya
