I have an incoming document that has a negative amount equal to the freight from the original document in the Detail Total even when I remove all the items in the Details Area. Is there something I can do to fix this? I’m not sure where it’s getting this amount from.
Hello,
That is odd. If you try mapping your detail lines again, is it still negative? I’m wondering if it’s having a hard time with the ‘T” behind the numbers?
Even if the details it picked up here are incorrect, you can also always override them on the bills and adjustments screen as well.
Megan
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