I made a mistake when applying the wrong prepayment to the bill.
I want to reverse the check and payments then it move me to create Debit Adjustment. After creating a mess, i totally lost now.
Can someone help me to solve this issue ?
Answer
How to close debit adjustment
Best answer by Kelly02
Hello!
I am not understanding the Debt Adjustment pieces of your question, so I will address your first sentence.
To remove the bill that was applied to the wrong Prepayment do the following:
~open up the Prepayment document that is in Bills and Adjustments.
~on the Applications tab, make a click on the Bill that should not be there.
~choose Release.
The system will then show an additional line where the Bill was unapplied from the Prepayment.
Hope this helps!
Kelly
Hello!
I am not understanding the Debt Adjustment pieces of your question, so I will address your first sentence.
To remove the bill that was applied to the wrong Prepayment do the following:
~open up the Prepayment document that is in Bills and Adjustments.
~on the Applications tab, make a click on the Bill that should not be there.
~choose Release.
The system will then show an additional line where the Bill was unapplied from the Prepayment.
Hope this helps!
Kelly
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