Hi,
A client is wanting to uncheck the Cash Account box for the account shown below, but I am unsure of how to do this since it is greyed out.
What would I need to change in the sysem to clear this checkbox?
Kind regards,
Andrew
Hi,
A client is wanting to uncheck the Cash Account box for the account shown below, but I am unsure of how to do this since it is greyed out.
What would I need to change in the sysem to clear this checkbox?
Kind regards,
Andrew
Hello, Acumatica checks the box when a Cash Account in Banking module is connected to the GL account. To remove the check mark in chart of accounts, delete the Cash Account in Banking or connect the bank account to a different GL account.
Laura
Hi Laura,
Thanks for your quick response! I had a look in the Cash Accounts screen and can’t see that account to delete, as shown below.
For connecting the bank account to a different GL Account, which screen would I need to go to to make this change?
Kind regards,
Andrew
Hi,
I can’t tell from the above screen capture of Cash Accounts, whether any is connected to the GL Account # 11900. Please use Column Configurator button to expose the GL Account number.
11900 could be connected to a Cash Account from any company/branch, causing Cash Account to be checked ON in Chart of Accounts.
Laura
Hi Laura,
Here is a snippet of the screen with the Account column added, and it looks like 11900 isn’t in that column either. Could it be set up anywhere else in the system?
Kind regards,
Andrew
Hi, I know of no other reason for cash account to be checked on, other than the GL account is connected to a Banking Cash account.
If you have customizations that could be interfering, you might temporarily disable them, to see if behavior is different.
I hope someone else will have ideas for you…
Laura
HI
Along with what
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