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Question

GL transaction entered to Cash Account with incorrect branch

  • March 23, 2026
  • 1 reply
  • 4 views
J

When importing historic balances into the GL, one was imported into an Asset account with an incorrect branch.

The asset account was subsequently used for a cash account and, after recalculating the balance, it was discovered that the offending transaction did not appear in the reconciliation.

I am now unable to reclassify or journal the transaction out and replace it with one in the correct branch because the branch does not match the branch associated with the Cash Account.  We have already imported transactions into the Cash account so I can’t delete it and start again either.  It would appear that I am stuck between a rock and a hard place.

Does anyone have any bright ideas on how to resolve or work around this?

 

Thanks in advance…   John

      1 reply

      Laura03
      Captain II
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      • Laura03
      • Captain II
      • March 23, 2026

      Hello, John,

      I recommend setting up a new Cash Account in Banking, connected to the (wrong) Branch and GL Account.

      Use a Journal Transaction entry to move the errant transaction out of the wrong Branch’s Bank Account and into the correct bank account.

      Once the Balance in the account is $0, de-activate the new Cash Account in Banking.

      Laura

      ~ Laura Barber, WM Synergy
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