Hello @nithyashankar71 ,

You are using Intercompany (multiple companies or branches), and you have a batch that is split across branches, and there is no ‘map’ set up so Acumatica can record the intercompany transactions that happen in this circumstance. Maybe Capital or ProdWhole is a new branch/company for you?

Go to Finance, Preferences, Inter-Branch Account Mapping screen. Look at the existing maps between other companies/branches. At the top of the screen, choose one branch, then enter a line for the other branch on each tab.  Repeat for your second company. 

You may need to add the Intercompany accounts to GL - in the example above 1800 is Due From company]. Some companies use 2 intercompany accounts (due to and due from) and some companies use 1 intercompany account that is combined, is both: Due To/Due From.

Thank you Laura. I have mapped accordingly as you said and now the error was gone. I am able to release the inventory receipts successfully.

Hi @Laura02 , i am facing the same issue, but i am unable to find “Inter-Branch Account Mapping screen” in my system. and there is no “inter-branch transaction” feature on Enable/Disable Screen as well. Can you suggest me something?

Hello @alis21 ,

If Inter-Branch Account Mapping feature is not available, then we cannot split a single batch unevenly among companies or branches.

For example, in GL, we can enter this batch below without Inter-Branch Mapping because we have equal Debit $ and Credit $  for each company:

In GL, we cannot enter this batch without Inter-Branch Mapping because we have unequal Debit $ and Credit $ for each company branch:

@Laura02 i got it, i am getting this error while trying to do two-step transfer of stock from one warehouse to another, so then what is the solution? 

Hi Miss @Laura02 , I encountered the same error but upon adding a new branch in Intercompany Branch Account Mapping Screen, The Added Branch is not yet included in the list upon saving.

When it saved.

seeking your assistance for this concerns. by the way I’m using Sales Demo Instance.

Thank you!!

I am very confused, so the account from and account to is not the due from and due to account, but just a range of accounts that can be used for intercompany?  Then the offset account would be the due to due from?  Thank you!

Yes, correct.  Account From and To are referring to the Chart of Accounts.

Laura

Hi Miss @Laura02 , I encountered the same error but upon adding a new branch in Intercompany Branch Account Mapping Screen, The Added Branch is not yet included in the list upon saving.

When it saved.

seeking your assistance for this concerns. by the way I’m using Sales Demo Instance.

Thank you!!

Hello ​@Fie ,

I wonder if Capital Branch dissappeared because your User was not in the Capital Branch Role?

Laura

Hello ​@alis21 ,

In Finance → Preferences → Inter-Branch Mapping screen, add the relationships between PRODWHOLE and PRODRETAIL.  Add the relationship to BOTH branches, both tabs of Inter-Branch Mapping.  Then try the Warehouse Transfer again.

Laura