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Question

Freight charges appearing on multiple invoices

  • June 17, 2026
  • 5 replies
  • 38 views

zenith59
Freshman I
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Requirement

When a Sales Order generates multiple invoices due to split shipments, the freight charge should only be applied to the first invoice created from the Sales Order.

Current Issue

The freight charge is currently being carried across to every invoice generated from the Sales Order. In addition, the invoice balance calculation is including freight on all invoices, resulting in duplicate freight charges being displayed and charged to customers.
 

Expected Behaviour

  • The freight charge should be displayed only on the first invoice generated from the Sales Order.
  • The freight amount should be included in the balance calculation of the first invoice only.
  • Any subsequent invoices generated from the same Sales Order should not display the freight line item and should not include freight in their balance calculations.

This will ensure customers are charged the freight amount only once, regardless of how many invoices are generated from a single Sales Order.

 I have attached the report. 
 

5 replies

Manikanta Dhulipudi
Captain II
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@zenith59 Can you check sales order preferences. We have an option related to freight calculation 

 

 


zenith59
Freshman I
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  • Author
  • Freshman I
  • June 17, 2026

Hi ​@Manikanta Dhulipudi the freight is set to be allocated Full amount First time. 


Manikanta Dhulipudi
Captain II
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@zenith59 do you want to get the freigh amount in the first invoice and expected to be divided based on the shipments?


zenith59
Freshman I
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  • Author
  • Freshman I
  • June 17, 2026

@Manikanta Dhulipudi The full freight amount should appear only on the first invoice (e.g., freight = $25 on Invoice 1, $0 on Invoice 2 and subsequent invoices).

 


Manikanta Dhulipudi
Captain II
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@zenith59 Try allocate proportionaly ( OTHER OPTION)