I am trying to deleted a rejected Expense Claim but when I try to do that, I am receiving an error message that says the “expenseRefNbr cannot be empty”; if it was rejected, why is that occurring?
Is this a permissions or setup issue? And if so, what should I look to change?
Best answer by NetAdmin42
The problem is that the Expense Receipt was created and claimed BEFORE the Time & Expense Preferences were changed to require a Ref Nbr in the Expense Receipt. When you go back to the original Expense receipt(s) and enter a ref nbr in the original receipt, then you can delete the claim.
The problem is that the Expense Receipt was created and claimed BEFORE the Time & Expense Preferences were changed to require a Ref Nbr in the Expense Receipt. When you go back to the original Expense receipt(s) and enter a ref nbr in the original receipt, then you can delete the claim.