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expenseRefnbr cannot be empty trying to delete rejected Expense Claim


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I am trying to deleted a rejected Expense Claim but when I try to do that, I am receiving an error message that says the “expenseRefNbr cannot be empty”;  if it was rejected, why is that occurring?

Is this a permissions or setup issue?  And if so, what should I look to change?

 

Best answer by NetAdmin42

The problem is that the Expense Receipt was created and claimed BEFORE the Time & Expense Preferences were changed to require a Ref Nbr in the Expense Receipt.  When you go back to the original Expense receipt(s) and enter a ref nbr in the original receipt, then you can delete the claim.
 




 


 

 

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  • Author
  • Semi-Pro II
  • 62 replies
  • Answer
  • June 5, 2024

The problem is that the Expense Receipt was created and claimed BEFORE the Time & Expense Preferences were changed to require a Ref Nbr in the Expense Receipt.  When you go back to the original Expense receipt(s) and enter a ref nbr in the original receipt, then you can delete the claim.
 




 


 

 


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2759 replies
  • June 5, 2024

Thank you for sharing our solution with the community @NetAdmin42!


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