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expenseRefnbr cannot be empty trying to delete rejected Expense Claim

  • 5 June 2024
  • 2 replies
  • 17 views

I am trying to deleted a rejected Expense Claim but when I try to do that, I am receiving an error message that says the “expenseRefNbr cannot be empty”;  if it was rejected, why is that occurring?

Is this a permissions or setup issue?  And if so, what should I look to change?

 

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Userlevel 4
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The problem is that the Expense Receipt was created and claimed BEFORE the Time & Expense Preferences were changed to require a Ref Nbr in the Expense Receipt.  When you go back to the original Expense receipt(s) and enter a ref nbr in the original receipt, then you can delete the claim.
 




 


 

 

Userlevel 7
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Thank you for sharing our solution with the community @NetAdmin42!

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