Expense Claims - Hold and Release no longer available

Hi ​@bruno71 

Kindly confirm if she has “Delete” access right on her role.

Check also if the access rights for “Hold” and “Release” actions are inherited correctly or it needs to set to “Delete”.

​@bruno71 Did we recently upgrade to 25r2>

​@bruno71I just verified the 25r2 instance and able to see the same functionality, seems to be the permissions issues.

She has ‘Delete’ permissions as an Administrator on the Expense Claim screen.  I specifically set ‘Delete’ permission for the Expense Claim record type underneath the screen.  The Release permissions were inherited from that.  However, our baseline user group had the specific permission for the Release button set to Revoked.  I had to specifically set the Administrator permission to ‘Edit’ for the Release function under the Expense Claim record type.

However, this did not work for the Hold function.  According to the help documentation, only the creator, the claimer, or a delegate can place the Expense Claim on Hold.  I specifically gave the Administrator ‘Edit’ permission for the Hold function under the Expense Claim record type, but it still does not allow her to place another user’s claim on hold.